Linked Intelligence

Even though LinkedIn has an FAQ, there are a few questions that seem to keep coming up over and over again to Customer Service and in the Using LinkedIn category on LinkedIn Answers. Community Evangelist Mario Sundar and Director of Customer Service April Kelly have each shared a “top 5″ list. With the growing concern [...]

I use LinkedIn pretty much “by the book”, i.e., as they recommend in their FAQ:
When you invite a friend or colleague to reconnect, be sure the person you’re choosing will be a good addition to your network. Only invite those you know and trust. You may be asked to tell one of your trusted friends [...]

In his New York Times blog, David Pogue today posed the following question:
OK, this is going to sound incredibly naïve. But could somebody tell me the point of LinkedIn?
…
What I don’t understand is: If somebody knows me well enough to e-mail me with an invitation to join, why doesn’t he just e-mail me directly with [...]

Welcome to this week’s episode of Extreme LinkedIn Profile Makeover. This week we’ll be getting to know Doug Hanna. Doug has been the business channel editor here at b5media for a little over a year. Meanwhile, he’s been working on a stealth-mode internet startup which is now taking up the bulk of his time. He’ll [...]

While LinkedIn opened a new customer service center and increased support staff significantly earlier this year, some policy changes made shortly thereafter flooded their customer service department with complaints from users whose accounts had been suspended. In most cases, LinkedIn replied with a letter explaining their connection policies, asking the user to abide by them, [...]

One of the most common questions I see about how to use LinkedIn is “How do I introduce two people in my network to each other?”
This is a fundamental practice of good networking, but unfortunately, there’s not a built-in mechanism in LinkedIn for doing that (FYI, others and I have been suggesting that feature for [...]

In the ever-challenging “war for talent” it’s becoming increasingly important to write job postings that attract attention. A great intro for a job posting can really help with that, just as a great cover letter can better position a resume. And in the world of social networking, a little extra personal touch that might be [...]

Yesterday, Vincent Wright, founder of MyLinkedInPowerForum and dozens of related groups, announced yesterday that he will no longer be an active evangelist for LinkedIn, although he will remain a member and active user:
And though I will remain a user of Linkedin and perhaps even a paid-member of Linkedin, my days as a self-appointed Linkedin evangelist [...]

Welcome to this week’s episode of Extreme LinkedIn Profile Makeover, where we help LinkedIn users touch up their profiles to attract more business.
Our subject this week is Katie Felten. In case you don’t have access to Katie’s profile, here’s a PDF of it which has about 98% of what I’ll be covering.
Here are my thoughts [...]

In response to Extreme LinkedIn Profile Makeover and the fact that we now have a waiting list of about three months already, I’ve had a couple of people asking me if there was some way they could get theirs done sooner, and one person wanted to know if they could get theirs done privately.
The answer [...]